christophersingh s

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Verified Buyer

My account stolen

Kixeye - My account stolen
Kixeye - My account stolen - Image 2
email- dtennis184@***.com pass- ethan104401 game name CHAOS-HIVE my account was stolen i should of change my email as i not no email address i can give u my bank detail mr c singh 4658 59** **61 5013 please get my account back to me as i coin it be in yoour interest to do it,i played for years i can not start over ,reset my pass and and change my email to chris-1985-@hotmail.co.uk to surcure my account please,i have sent link of bank info not sure if rite paymeny i not see kixeye name in bank statment,get back to me through chris-1985-@hotmail.co.uk
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Preferred solution: Deliver product or service ordered

michael b Rht

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Verified Reviewer

Kixeye War Commander Falsely Accused of Cheating & Banned

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Kixeye War Commander Falsely Accused of Cheating & Banned
Falsely accuses players of cheating Banned account tickets sent they say it's permanent no appeals.
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Cons:
  • Stolen money

Preferred solution: Apology and Full refund with product and service restored!!!

User's recommendation: It doesn't matter if you do not cheat they will ban you eventually they've been doing it to pay in customers for a while it's standard practice with this company

Sabrina P Eqp

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Verified Reviewer

Hacking and letting it happen and nothing being done n the glitches

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Kixeye - Hacking and letting it happen and nothing being done n the glitches
this company has let people back in that was banned before by the original owners.The hacking has gotten worser causing glitches and other problems and nothing being done
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Preferred solution: i want the hackers banned or fix it where hacking not allowed plus i lost ships to this company and they blamed me when it wasn't my fault

User's recommendation: I would not recommend this company or this game to anyone when the company allowing this

Steve R Gdb

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Verified Reviewer

Unfair comms / chat ban !!!!

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I have played Battle Pirates for around 9 years now, during that time I have spent some money in the game that doesn't always work. But, in the time I have played I have NEVER had a comms ban, much less to be banned from comms an chat.

I now have been permanently banned for comments in a chat that I did NOT make. I recently had my 14 year old nephew move in with me, whose Dad was KIA 11 years ago in Afghanistan, he is not dealing with this well at all, my sister ask if I would let him stay with me in the hopes that I may be able to get him back on track. He flies off at the slightest thing, anyway he seen me on BP an ask if he could play, so I let him go into my BP acount thinking this might be a good thing to help keep him occupied, an his mind off his Dad. He is filled with so much anger.

So, I logged into BP after not actually playing for nearly a month myself, to find that I was permanently banned from comms an chat, I looked into why an found some disturbing comments made by my nephew to another player in the game, when I ask him why he made those comments, he had no replied. I would never make the type of comments made by him. Needless to say I cannot even send a ticket to support to explain what happened. I did receive an email from a Jade Carsen stating that I am " permanently banned " from comms, an stated that I have been " banned in the past for similar behavior " an that I " threatened kix employees " I have NEVER made any threats to ANYONE, nor I have EVER been banned in game for any reason.

I feel this is unfair to me as I did NOT make the comments. I have put some money into this game, I know not as much as a lot of other players, but I have spent some. Due to this ban I can not even send a ticket if I have an issue in game with its performance, as there MANY issues with the game. So I am at the point to where I look bad for something I did NOT do, so I have pretty much quit the game an will NO longer put anymore of my money into the game.

I am DONE !!! I QUIT !!!

All I can do is apologize for his comments, even though I know it won't do any good..... I am looking at what I can do to re-coop some if not all my money I have put into the game over the years, I am going to be speaking with an attorney about that......

Steve Rediker

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User's recommendation: Check with the actual USER before you ban them

Martin T Fqi

I needed to talk to CS about 2 purchases I made and no product for my War Commander game.

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# DISCONNECTED.... I have 2 tickets pending about 2 purchases w' 6 monetary amounts and no response and no items. I needed to talk to CS about the purchases for my War Commander game... All I want is the $ back or the items I wanted.... So far it's over $40.... I Pi$$ed..
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Loss:
$68
Pros:
  • I love war commander
  • I enjoy and i like war commander
  • Game is good
Cons:
  • Hate getting cheated
  • Rediculous build times

Preferred solution: Deliver product or service ordered

keith m Aud

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Verified Reviewer

Didnt receive 5 gold & things

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good afternoon i havent received 5 gold &;;;;;;;; things when i logged on this afternoon can please getb this right i keep telling you im having problems with this hdmi its just not working right at all when are you going to get this right
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Preferred solution: Deliver product or service ordered

1 comment
keith m Aud

got this right

keith m Aud

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Verified Reviewer

Trying to build a harpy

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i build a harpy but when i go into the drone silow the game cuts out ive done this twice but on the third time when i go into the airport ive lost a lot of air craft so i cant build any can you put this right for me please you have messed a good game up im still having big issues why cant you sort some thing out as if i go back to flash player they go away
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Pros:
  • Can be a good game
Cons:
  • Get things right as you are not getting thigs right

Preferred solution: Let the company propose a solution

1 comment
keith m Aud

got this right

Larry L Hlf

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Verified Reviewer

Not able to log into rogue assault

User name is lars67. 4 days ago the screen froze half way to logging in. Have sent several emails from lslee195067@***.com and get no response other than "show quoted text". There is none. I need this fixed or give back the $1000 I have spent.
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Loss:
$1000

Preferred solution: Fix my problem with logging in.

keith m Aud

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Verified Reviewer

Ive just got my fourth part for the doctor

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but when i whent t to build it i can not find it any where why can they not get this game right every week im complain still can not get it right
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Cons:
  • Can not get things wright when they should be no isues

Preferred solution: Let the company propose a solution

1 comment
keith m Aud

got this right

keith m Aud

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Verified Reviewer

Just exchanged blood thornam for legedary leged to up grade

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Updated by user Oct 21, 2020

they do nothing about these problems as they keep happening very offton

Original review Oct 20, 2020
but when i whent into the building where you do the up grades &;;;;;;; i havent got the parts that i bought why cant you get this game working properly as im all ways complaining every week why is this you can not get right no explaination at all not good at all im getting vey pissed off with this
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Cons:
  • But when buying any thing this goes very wrong

Preferred solution: Deliver product or service ordered

1 comment
keith m Aud

got this right

keith m Aud

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Verified Reviewer

Built three legendary hover tanks

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ive built three lengendary tanks &;;;;;;;;;;;;;;;;;; they are not there every few days im complaining about this game why is this its not right that ive got to keep doing this plus the hdmi is not working as when i load nit after the second time it still take a long time to download plus i can not see any difference be tween the two so im still using the old one
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Pros:
  • Good game
Cons:
  • Cant get thing right im getting fed up with this

Preferred solution: Deliver product or service ordered

1 comment
keith m Aud

got this right

Chad T Mft

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Purged acct

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Updated by user Nov 13, 2020

I will turn this situation into the Better Business bureau

Updated by user Nov 13, 2020

They never contacted me and I can’t get ahold of them . Wtf

Original review Oct 14, 2020
My Facebook acct got deactivated so I went on kixeye site on my acct to play game and i found out that you had deactivated it as well through a purge. I played your everyday for over a decade and invested thousands of dollars in it. War commander. What the *** can I do
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Loss:
$2000
Pros:
  • I love war commander
Cons:
  • That they took all fun out it
  • Glitches
  • Can not summit a ticket

Preferred solution: Give me my base back

User's recommendation: Be careful how much you spend

keith m Aud

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Verified Reviewer

Doing quests

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i could not do quests after down loading the new hmdi on friday &;;;;;;;;;;;;; yesterday morning then when i whent on last night i could now this morning i still can not do them again im getting fed up with this game if you do up grades make sure they work first if not leave alone this is not very good at all for me as i can not do any
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Pros:
  • Can be a good game
Cons:
  • Im getting fed up complaining all the time

Preferred solution: Let the company propose a solution

1 comment
keith m Aud

got this right at last

keith m Aud

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Verified Reviewer

Bought parts

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just bought parts for destroyer but i have not received them im getting fed up with this i complain about this &;;; you do nothing plus i still can not play the compain that is going on at the moment
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Preferred solution: Let the company propose a solution

keith m Aud

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Verified Reviewer

Down loaded hdmi

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now im having a lot of problems cant do quests as it does not show it did once but every time i whent into one it took along time to load can you do some thimg about this ASI CAN NOT DO QUESTS WHICH IS NOT GOOD
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Pros:
  • Was a good game
Cons:
  • But now its rubbish

Preferred solution: Apology

User's recommendation: DO NOT PLAY GAME AS HAVING A LOT OF PROLEMS & THEY ARE GETTING WORSE