Kixeye
Reviews and Complaints
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Verified BuyerMy account stolen
Preferred solution: Deliver product or service ordered
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Verified ReviewerKixeye War Commander Falsely Accused of Cheating & Banned
- Stolen money
Preferred solution: Apology and Full refund with product and service restored!!!
User's recommendation: It doesn't matter if you do not cheat they will ban you eventually they've been doing it to pay in customers for a while it's standard practice with this company
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Verified ReviewerHacking and letting it happen and nothing being done n the glitches
Preferred solution: i want the hackers banned or fix it where hacking not allowed plus i lost ships to this company and they blamed me when it wasn't my fault
User's recommendation: I would not recommend this company or this game to anyone when the company allowing this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfair comms / chat ban !!!!
I have played Battle Pirates for around 9 years now, during that time I have spent some money in the game that doesn't always work. But, in the time I have played I have NEVER had a comms ban, much less to be banned from comms an chat.
I now have been permanently banned for comments in a chat that I did NOT make. I recently had my 14 year old nephew move in with me, whose Dad was KIA 11 years ago in Afghanistan, he is not dealing with this well at all, my sister ask if I would let him stay with me in the hopes that I may be able to get him back on track. He flies off at the slightest thing, anyway he seen me on BP an ask if he could play, so I let him go into my BP acount thinking this might be a good thing to help keep him occupied, an his mind off his Dad. He is filled with so much anger.
So, I logged into BP after not actually playing for nearly a month myself, to find that I was permanently banned from comms an chat, I looked into why an found some disturbing comments made by my nephew to another player in the game, when I ask him why he made those comments, he had no replied. I would never make the type of comments made by him. Needless to say I cannot even send a ticket to support to explain what happened. I did receive an email from a Jade Carsen stating that I am " permanently banned " from comms, an stated that I have been " banned in the past for similar behavior " an that I " threatened kix employees " I have NEVER made any threats to ANYONE, nor I have EVER been banned in game for any reason.
I feel this is unfair to me as I did NOT make the comments. I have put some money into this game, I know not as much as a lot of other players, but I have spent some. Due to this ban I can not even send a ticket if I have an issue in game with its performance, as there MANY issues with the game. So I am at the point to where I look bad for something I did NOT do, so I have pretty much quit the game an will NO longer put anymore of my money into the game.
I am DONE !!! I QUIT !!!
All I can do is apologize for his comments, even though I know it won't do any good..... I am looking at what I can do to re-coop some if not all my money I have put into the game over the years, I am going to be speaking with an attorney about that......
Steve Rediker
User's recommendation: Check with the actual USER before you ban them
I needed to talk to CS about 2 purchases I made and no product for my War Commander game.
- I love war commander
- I enjoy and i like war commander
- Game is good
- Hate getting cheated
- Rediculous build times
Preferred solution: Deliver product or service ordered
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Verified ReviewerDidnt receive 5 gold & things
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to build a harpy
- Can be a good game
- Get things right as you are not getting thigs right
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot able to log into rogue assault
Preferred solution: Fix my problem with logging in.
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Verified ReviewerIve just got my fourth part for the doctor
- Can not get things wright when they should be no isues
Preferred solution: Let the company propose a solution
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Verified ReviewerJust exchanged blood thornam for legedary leged to up grade
they do nothing about these problems as they keep happening very offton
- But when buying any thing this goes very wrong
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBuilt three legendary hover tanks
- Good game
- Cant get thing right im getting fed up with this
Preferred solution: Deliver product or service ordered
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Verified ReviewerPurged acct
I will turn this situation into the Better Business bureau
They never contacted me and I can’t get ahold of them . Wtf
- I love war commander
- That they took all fun out it
- Glitches
- Can not summit a ticket
Preferred solution: Give me my base back
User's recommendation: Be careful how much you spend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDoing quests
- Can be a good game
- Im getting fed up complaining all the time
Preferred solution: Let the company propose a solution
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Verified ReviewerBought parts
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDown loaded hdmi
- Was a good game
- But now its rubbish
Preferred solution: Apology
User's recommendation: DO NOT PLAY GAME AS HAVING A LOT OF PROLEMS & THEY ARE GETTING WORSE
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got this right