I have had my account banned,
only been playing a few months, level 32
but have spent 100's of hours playing
I've made 13 separate gold coin purchases
I have NEVER cheated, Hacked or used any exploits whatsoever
i have sent in 4 tickets, the first ticket they said it was a permanent ban with no appeals.
They are now ignoring my tickets and it says "answered" as soon as i send it in.
this is the first time i have played a Kixeye game, never again!!
for a company to just ban a innocent paying customer without first investigating is ridiculous!
and to ignore their appeals is mind boggling
Kixeye are thieves and an unethical company!
Product or Service Mentioned: Kixeye Account.
Reason of review: Poor customer service.