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I have had my account banned,

only been playing a few months, level 32

but have spent 100's of hours playing

I've made 13 separate gold coin purchases

I have NEVER cheated, Hacked or used any exploits whatsoever

i have sent in 4 tickets, the first ticket they said it was a permanent ban with no appeals.

They are now ignoring my tickets and it says "answered" as soon as i send it in.

this is the first time i have played a Kixeye game, never again!!

for a company to just ban a innocent paying customer without first investigating is ridiculous!

and to ignore their appeals is mind boggling

Kixeye are thieves and an unethical company!

Product or Service Mentioned: Kixeye Account.

Reason of review: Poor customer service.

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