A warningto all people who spend money or are thinking of spending money at Kixeye. (Battle Pirates) (Backyard Monsters) (War Commander) (Desktop Defender)
Recently i had a disagreement with a moderator here in the forums. I was scolded for voicing my opinions on some update releases and
for giving members the actual truth about these updates for the Battle Pirates game.
For this my accounts (game accounts and forum account) was banned. I emailed support to ask why and they said i had threatened a moderator (ridiculous) and my account was banned for 24 hours.
So i waited out the 24 hrs... Ban was not lifted.
So i waited for a week... Ban was not lifted.
So i waited a month... Ban was not lifted.
So i email support again to ask whats going on with my account. Only to have my ticket dealt with by the same moderator i had (supposedly) threatened. (never happened)
They told me the ban was permanent and will never be lifted.
I have spent well over $200 on this game and BYM and spent hundreds of hours and hundreds of thousands of clicks to get high level and now both accounts have been banned permanently.
As you may gather this *** me off to no end. So here i am warning others that if you invest your money and time in this Nazi fascist company you best lick there feet and march to there drum also.
Never voice your opinion unless it falls inline with Kixeye's own opinions or your account is at risk.
At the end of the day i don't want any part of this company after being treated like this but id like to warn others that there money and account is at risk because of a few Nazi moderators
who over use there power to shut people up when they don't like what there saying.
As it stands now, i have moved to much better game developer where i am free to voice my opinions and are not threatened with a ban every time i say something they disagree with or don't like.
So to all you paying members who support this developer think twice before spending any money or time and don't at all post anything that might upset the Nazi Bastards or your account will be history.
Hundreds spent, thousands spent, Kixeye dont give a *** !!!
Update: 11 days ago I received a message from a Kixeye moderator saying if i stop posting this they would look into my account for me. I was told it would take maybe 2 days to sort it out. I agreed and done as was asked of me yet again.
That was 10 days ago.
I kinda figured from the start it was Just Kixeye giving me the run around and getting amusement watching me jump through there hoops again, but I waited patiently anyway.
After 10 days i messaged the mod again to say this was *** and I want it sorted out. I was told "Sorry for the delay. I'm asking about this again right now" .
That was 4 days ago.
Now while I agree that it is currently the weekend and i probably would not get support on a weekend I would expect Kixeye to honor what they say and not give there paying customers the run around.
11 Days ago Kixeye gave me promise to look into my account for me in return for me not posting these messages. They have reneged on there agreement and not done as they said they would ( no surprise)
Today I promise something to Kixeye. Un ban both my accounts and give me access to the game or return my money or I will continue posting these messages to every gaming forum I can find (even ones i cant find Including yep you guessed it, Kixeye forums.
Time to ACTUALLY do something Kixeye, not just talk about it.....
Product or Service Mentioned: Kixeye Account.
Monetary Loss: $250.