Kixeye are the biggest pirates in online gaming

Update added by user Sep 21

i was offered a full base reset from base level 105 back to level 1 with 500 gold and a couple blueprints all because im a valued customer.. well if this is customer care and you cant fix the problem your in the wrong job

Update added by user Sep 21

i also sent a message to CM Scarlett the kixeye support manager on the kixeye forum as well as private message him.i got 2 replies.

no1, Discussion of cheating or CS responses is forbidden by the Community Rules.

2nd, Your account has been jailed, which means you will be unable to create new discussions.Should you choose to return to Battle Pirates, you are welcome to continue to participate in the forum community provided you follow the rules.

ive been following and abiding by the rules for 5 years and putting coin in there pockets to feed there greedy asses.

Original review posted by user Sep 21

just before september raid i was having an issue with retrofit lab timer adding time by just over 4 hours therefore if i was to coin it would cost me an extra 8 gold. i sent screenshots of this showing the countdown timer changing.

kixeyes reply was,

your timers are wrong please send screen shots showing time and date in them so i did.

kixeye's reply was,

the timers are still wrong please send video evidence of issue.

this i did, 2 videos 1 from my iphone with close up of time and date and the countdown timers changing the second video was done through bandicam showing same thing but in full screen.

kixeyes reply was,

i am sorry we are not allowed to open video files can you make a youtube video and forward us on the link.

again this i done i made the youtube video which can be viewed under title , retro lab timer issue on kixeye server.

kixeye's reply. we have banned your base

i was a level 105 and just spent over 250 on the friday 16.09.16

if i was a hacker why would i *** to add time to to retro fits and i just used 5x 1 day ship build tokens on vendetta hull and coined the rest to build the 3rd in fleet.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or Service Quality
Advertised vs Delivered
Delivery Service
Value for money
Price Affordability
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service

  • What I liked
    • Meeting new people from around the world
  • What I disliked
    • Fact that kixeye banned peeps without dooing their homework

Reason of review:
being falsely accused of cheating and having my base banned
Preferred solution:
my base reinstated 1077144
Monetary loss:
Product or service
Review category
review #922764 by

Author wants to be contacted by the company. Learn more

Had an experience with Kixeye? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Sep 21 #1216228 Jeddah, Makkah

they dont want anyone to post how they cheat to player this issue has been there since retro lab came out nd they never fix cause it gives them more money

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Kixeye. However, many companies do monitor reviews on our site.

You were reading a complaint about Kixeye.
Filing a new complaint about