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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
1 comment

I am a paying player on Battle Pirates, but getting increasingly anoyed with Kixeye. They have these monthly raids events, in which after 12h they change the difficulty if they don't make enough money out of it, which gives early birds an unfair advantage in obtaining points.

In addition they frequently release content which is not performing as claimed, or it is listed with better specs then Kix intended, so post people paying coin to win these items, kix lowers the specs on the items detail listing rather then fixing the specs and upping it.

In addition they are highly incapable of detecting or preventing hackers. If a hacker does get caught finally after months, they generally take away 1-2 items, but leave all their other hacked content, and give them their bases back.

And even if perma banned there is nothing stopping users from using an old base and hacking it all back up there again.

Reason of review: Poor customer service.

Monetary Loss: $1000.

Preferred solution: I don't want or need any money back. I just want Kixeye to prevent hackers with automated Database filters checking tables when people have no coin but instantly speed up builds or upload new BluePrints's to their account. Kix needs to be thorough..

I liked: Battle, Different hulls with significant differences and use, Social aspect, Game model, Game concept and game play, Social aspects of alliance gameplay.

I didn't like: Hackers, Cost, Poor customer service, Goods often changed from how advertised, Frequency of game changing material, Raids too frequent, Hackers thrive, Hackers cant be auto detected as they cheat.

  • Poor Programming
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Auckland, Auckland, New Zealand #1218029

They still *** as. Game running empty too. Kix milking its customers in a dying game.

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