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Kixeye - Not eligible for Support

Game Name: Lord Wizard Your User ID is: 5729445 Your Facebook ID is: 100002894167835 While back I sent ticket regarding the Siege Squadron Unit, as I was really upset due to the response of a explaination why I couldnt upgrade my siege squadron, an not told about the ravager (infantry) unit part of the siege squadron unit. Now dealing with in game bugs and problems the game is becoming irritating, example you click where you want your unit to target, an they completely go into different direction and end up repairing or using gold to repair.
1.0
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Discounts and Special Offers
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I liked
  • Friends
I didn't like
  • Customer service
#1450085
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Kixeye - Not Eligible for Support

Dear Kixeye Support Team While back I sent ticket regarding the Siege Squadron Unit, as I was really upset due to the response of a explaination why I couldnt upgrade my siege squadron, an not told about the ravager (infantry) unit part of the siege squadron unit. Now dealing with in game bugs and problems the game is becoming irritating, example you click where you want your unit to target, an they completely go into different direction and end up repairing or using gold to repair.
1.1
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Product or Service Quality
Value for money
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I liked
  • Friends
I didn't like
  • Customer service
#1450071
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Kixeye in San Francisco, California - Access failure to BP account

Recently my sons BP account failed to accept the access password on trying to reset it the email was sent to an email he requested removed and change sometime ago; this was not undertaken and now he has no way of executing the reset link. I placed a ticket requesting assistance 3 days ago and again 23 hrs ago neither have been responded to; it is possible my sons account was hacked and the ability to make purchases via Pay Pal still exists on the account, this is of great concern. Kixeye have failed to respond and failed to change the default email as request; they also have failed to address a serious breach of Terms & Conditions. Sarcastic Sad Sad
2.3
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I didn't like
  • Delay in customer service
#1423745
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Kixeye - Spent money on wrong card need refund

need refund spent money on wrong card
#1419225
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Kixeye - Hacked account
Hello. My name is Perry Stevenson. I've had an account with you in war comander for 7yrs. The account number is 4328740. The account has been hacked numerous times over the last 2 weeks. I've sent tickets to support. the first 2 tickets were 4300990 and 4300919. The...
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4.8
#1401844
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Kixeye - My account banned

Hello there, why my account banned ? I don't know and I never do anything. Please help me
#1400688
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i get a bunch of run around on a support ticket i lost gold time and elite crews on last raid in november when i sent in more then one ticket becuase i get a bull *** response from your support team they all get merged and closed not my fault i lost gold and crew...
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I didn't like
  • Support
#1396277
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Kixeye - Connection
one month ago my medals would not show up tried to get help and did everything they told me to do , my computer is capable i get no results now the game will not load at all i need help please. Wtf i havent been playing in a month im level 44 in secter 103 tombstone...
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ColorlessStork
ColorlessStork

not really i hope this gets my game going

4.0
I liked
  • I love war commander
  • Nice game and i can make a good friends from all the world
  • War commander was fun at the time
I didn't like
  • Cheaters and game performance
  • Hackers not being banned
#1394561
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Kixeye - War cammander

Says you wont give me support i have spent more than 50 on this game
#1384966
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plug in doesn't work...99% … over a month now. Contacted kixeye numerous times. No replys were sent to e-mail, nothing. How do I know if my accounts hacked, suspended, or any thing else? Numerous complaints. Along with theft as well.!? The plug-in they said would work...
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#1384936
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