My account was suspended/banned by Kixeye from the War Commander game on Facebook, since Dec.26, 2012, and so far they have not yet provided a reason for their action, apart from a general and untrue accusation that my account was engaged in cheating/hacking.
In the automated email they sent as a reply to my support ticket they said that they could not reveal how they detect cheating because that would enable the person who might develop “such tools” to avoid their security. However, they ought to be able to reveal what type of cheating/hacking specifically I am being accused of as I cannot possibly defend myself if I don’t even know what the charges are. In response to my support ticket they say that their decision is final and that I should stop trying to contact them for the same case again, which is why I am filing this complaint with you now.
I have never cheated, nor have I developed or otherwise made use of any hacks or third party programs in the game.If Kixeye has any evidence whatsoever, they should be able to show it.
User ID 1690576